Collecting Rent For Your Investment

Our goal is to make sure you are paid in full — and on time! Therefore, we prepare and handle the lease documents, lease signing, and rent collection each month. Our residents are offered a variety of ways to pay rent — from online to in-person. We offer these conveniences to help ensure that you get your money as quickly as possible each month.

• The vast majority of our residents pay their monthly rent through our easy-to-access Tenant Portal.
• We expect that tenants pay by the first day of each month (bank holidays and weekends may sometimes delay rent collection).
• Our full-time Director of Accounting tracks tenant payments daily to ensure we promptly respond to non-payments or NSF payments if they occur.
• 99.5% of our tenants pay their rent each month. But should a tenant not pay the rent due, we have fair but firm rent collection policies that comply with state law.
• We close out our accounting month by the 10th day of each month and issue your funds via ACH directly to your bank account of choice.

Our Rent Collections Policy

• Rent is due on the 1st day of each month.
• We offer tenants a grace period until the 3rd day of the month.
• If rent is not received by the 3rd, we initiate our internal collection process.
• A state-required 3-day demand notice is prepared and served to the tenant on your behalf.
• This notice must be physically served at the property — which we handle for you.
• We continue to follow up with the tenant throughout the 3-day notice period.
• If funds are not received by the end of this period, we initiate the legal eviction process through our eviction attorney.
• In rare cases, we proceed with a physical eviction in coordination with the local county sheriff.